Customer Service

Need Help? Ask a luggage expert.

At Bergman Luggage we strive to always be available to you to answer whatever questions you may have. Please choose the easiest way for you to contact us either by a toll free phone call, live chat or send us an email.

Phone - 1.800-237-4626 Pacific Standard Time
440 SW 4TH AVE
Portland OR 97232

Shipping Rates - Free Shipping All Orders $99 Or More

Shop With Confidence
Bergman Luggage has been in business since 1927 and we continue to grow and offer you the best products available. Your security and satisfaction are our #1 priority.

Free shipping information*
Bergman Luggage offers FREE Ground Shipping within the Continental United States on all orders exceeding $99.00*. A shipping and handling charge of $8.95 will be added to any order under $99.00. Alaska and Hawaii not included. See below.

*Free shipping does not apply to Alaska or Hawaii orders.
Please see the Alaska and Hawaii shipping options below.

Expedited Shipping*
Bergman Luggage also offers expedited shipping options including UPS 2nd Day Air and UPS 3 Day Select that provides delivery of your item'(s) in 2-3 days from the day it is shipped which can depend on that items current stock situation. Expedited delivery charges are based on your number of items. Please see tables below for rates. Expedited orders usually ship within 2 business days of your order. *For Alaska and Hawaii expedited orders please call for shipping cost.

Ground Shipping 5 - 10 Business Days

$0 - $98.99 $99 And Up

*Alaska and Hawaii orders are not included in the Free shipping option. Please see options below. *Some orders shipped directly from vendors can take up to 10 days. Call 1-800-Bergman with any questions.

Expedited Shipping 2 - 4 Business Days

UPS 3 Day Select UPS 2nd Day Air
$50.00 Per Item $75.00 Per Item

*Expedited shipping rates do not apply to Alaska or Hawaii orders. Please call for expedited shipping rates to Alaska and Hawaii.
*Expedited orders can take up to 2 business days to process

Shipping Alaska and Hawaii

Alaska and Hawaii UPS Ground

*No weekend delivery. Shipping not available to PO boxes.

We accept most major credit cards : Visa, Master Card, American Express and Discover.

Need it faster?
Please call us at 1-800-237-4626 or email us at for other Shipping Options.

Please email us at for availability and shipping times, we are here to help.

International shipping - Bergman Luggage does not currently ship orders outside of the U.S.