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Ricardo

Ricardo has been in the travel industry for over 30 years. Ricardo makes honest luggage that is made better and luggage that will perform better. This luggage demonstrates great value, not the lowest prices, but honest and affordable prices. These travel items look sharp and command attention.

Keeping these luggage standards in mind for all these years has been no easy task for Ricardo, but keeping the greatest of values when it come to luggage is paramount. With many years of experience, Ricardo keeps its success where it will be for a long time, in travel and luggage. Always striving towards innovation in the field of travel, Ricardo is a line you won’t regret owning.

Ricardo Warranty

We design and build out products with integrity, fine materials and a compulsive attention to detail and we do all of this to provide you with many years of satisfaction.

Ricardo Beverly Hills offers a warranty that our products will be free of defects in materials.

Like any other product, our guarantee does not cover damage resulting from abuse or airline mishandling. If an airline damages your luggage, you should immediatly file a claim with the airline.

Also, as could be expected, component parts, particularly moving parts and wheels, will show wear with use over time and may need to be repaired or replaced. Normal wear and tear is not covered by our guarantee.

In an unlikely event that a defect in material or workmanship occurs, we will repair your luggage or replace it, if it cannot be repaired. Simply write, email or fax us, attention Customer Service, explaining the defect and including dated proof of purchase. Include your name, address and day time phone number. Do not send luggage directly to Ricardo Beverly Hills.

Upon receipt of your complete warranty repair information, we will send you a letter with a claim number. We will also refer you to the nearest local luggage repair location or, if necessary to validate all warranty issues. Please be ready to provide a copy of your purchase receipt and the claim number to the repair facility.

Ricardo Beverly Hills reserves the right to make the final judgment on all claims. our warranty gives you specific legal rights and you may also have other rights which can vary from state to state.

Email - customerservice@rbhnet.com

Fax - 714-670-3477

Mail- Ricardo Beverly Hills
Customer Service
15915 Canary Ave
La Miranda, Ca. 90638